General Terms and Conditions

1. Agreement to Terms

By accessing or using KnitWise’s services, you agree to be bound by these General Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website, and your continued use of our services will be deemed as acceptance of the revised terms.

3. Service Availability

We strive to provide uninterrupted service; however, we cannot guarantee that our knitting courses or website will always be available. We may suspend or terminate services at our discretion without prior notice.

4. Booking and Payment

Bookings for knitting courses are subject to availability and must be made in advance. Payment for services is due at the time of booking or upon completion of the course, depending on the payment method you choose.

5. Cancellation and Rescheduling

We require a minimum notice period for cancellations or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee or forfeiture of your deposit.

6. User Responsibilities

You are responsible for providing accurate information when booking courses and for adhering to our policies. Failure to follow our guidelines may result in the denial of service.

7. Health and Safety

It is your responsibility to inform us of any medical conditions or allergies before participating in any knitting course. KnitWise is not liable for any adverse reactions or health issues that may arise from your use of our services.

8. Limitation of Liability

To the maximum extent permitted by law, KnitWise is not liable for any indirect, incidental, or consequential damages arising from your use of our services or your participation in our courses. Our liability is limited to the amount paid for any specific service.

9. Governing Law

These terms are governed by and construed in accordance with the laws of Quebec, Canada. Any disputes arising from these terms or your use of our services will be resolved in the courts of Quebec.

10. Contact Us

For any questions or concerns regarding these General Terms and Conditions, please contact us at [email protected] or visit us at 4 Crescent Wood, Beaconsfield, QC H9W 1C4, Canada.